All CollectionsGet helpGet helpChat with Mat first, then your practice team and Matic engineering; where your tickets liveBy Bryce1 author·2 articlesHow to report a problem (and attach a screenshot)2-min read · Tell Mat what happened, what to include so we can reproduce it, and how to add a screenshot in the chat.How support works for your practice2-min read · Mat first, then your practice team, then Matic engineering; where your tickets live and what counts as urgent.