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Your schedule, explained

2-min read · How to read your schedule: day, week and month views, what each patient row shows, and what the status badges and problem-list tags mean.

Written by Bryce Blackwell

Your schedule is the home page of Matic. It shows your athena appointments, where each visit stands, and what's ready before you walk in. Click any patient to open the visit.

The schedule in Day view, with the greeting, Filter & Sort and Add new at the top and each appointment listed with its time, patient details, problem-list tag and status badge.

The top of the page

  • Updates every two minutes. Last updated: … The schedule refreshes itself from athena, so there's no refresh button.

    The top of the schedule, with the line Updates every two minutes. Last updated: Today at the current time.

  • Filter & Sort sorts by time or last name, and can hide completed visits or visits already sent to athena. Click Apply to use your choices. Showing: tells you which filters are on.

    The Filter & Sort panel open, with the sort options and the filters for completed visits and visits already sent to athena.

  • Add new starts a visit for a patient who isn't on the schedule.

    The New Encounter dialog opened from Add new, with the patient search box and the Search Athena button.

Change the view

  • Switch between Day, Week and Month. In Month view, click a day to open it.

    The schedule in Month view, with the Day, Week and Month switch highlighted.

  • Use the arrows to move back and forward, and Today to jump back.

    The arrows for moving back and forward a day, and the Today button.

  • In Day view, switch between List view (the default) and Card view next to Your Day. Matic remembers your choice.

    The schedule in Card view, with the Card view and List view buttons next to Your Day.

What each patient shows

Each row shows the appointment time and room, the patient's name, age, MRN and date of birth, and pills for the visit type, payer and open codes (HCC suspects and care gaps to look at).

One patient on the schedule: the appointment time and room, the patient's name, age, MRN and date of birth, and pills for visit type, payer and open codes.

Status badges

  • Ready for Provider: checked in, and the brief is ready.

    A patient on today's schedule with the Ready for Provider badge.

  • Ready for Staff: checked in, but the brief isn't ready yet.

  • Recording and Generating note…: the visit is in progress.

    The visit's row on the schedule while it records, with the Recording status highlighted.

  • No note yet: audio was captured, but no note has been generated.

  • Not sent: the note is ready but hasn't been sent to athena.

  • Uploaded: sent to athena.

  • Prep still generating or Prep not ready: the brief hasn't finished yet, and Matic has already queued it again.

Five visits on the schedule with their status badges: No note yet, Uploaded and Not sent.

Problem-list tags

  • N problem list suggestions: Matic suggests changes to the athena problem list. Click the tag to review them right on the schedule, or open the visit.

    The problem list suggestions tag clicked on the schedule, opening the Problem reconciliation panel with Review change details, Skip for now and Approve problem list above the problems Matic suggests changing.

  • Clean problem list: nothing to change.

    A patient on the schedule with a Clean problem list tag, meaning there's nothing to change.

  • Problem list pending: still being prepared with the brief.

  • Problem list unavailable: the brief couldn't build it. Open the visit and regenerate the brief.

Tip: Can't find a patient? See Why isn't my patient showing on my schedule?

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